OUR POLICIES
Transparency, Trust, and Excellence in Every Transaction
Privacy Policy
Updated: January 2024
1. Information We Collect
At Clara Collections, we collect information to provide better services to all our customers. We collect information in the following ways:
- Personal Identification: Name, email address, shipping destination.
- Transaction Data: Payment details (processed securely via Razorpay).
- Digital Presence: IP address, device type, and browsing patterns.
2. Data Security
We implement state-of-the-art encryption to protect your personal information. All payment transactions are processed through Razorpay's secure, PCI-compliant gateway.
Refund & Return Policy
7-Day Excellence Guarantee
7-Day Return Policy
We offer a 7-day return policy from the date of delivery. Products must be in original condition with all tags and packaging intact.
Non-Returnable Items
- Customized or engraved jewelry.
- Items purchased during final clearance sales.
- Damaged items due to improper customer care.
Shipping Policy
Domestic & Global Reach
We take immense care in delivering our artifacts. Standard processing takes 1-2 business days, after which tracked shipping is initiated.
| Service | Delivery Time | Rate |
|---|---|---|
| Standard | 5-7 Days | Calculated at Checkout |
| Express | 2-3 Days | $25.00 |
Terms of Service
Legal Agreement
By accessing Clara Collections, you agree to our terms regarding intellectual property, product representation, and secure transaction handling.